Legal

Privacy Policy

Last updated: 22 April 2026

This policy explains how we handle personal data collected through geteventworks.com (the EventWorks marketing site). It does not cover data processed inside the EventWorks application itself — that is governed by the agreement between EventWorks and each customer organisation.

Who we are

EventWorks is a product of Kick Digital Ltd, a company registered in England and Wales (company number 08967728). Our registered office is at 2 Endeavour House, Parkway Court, Longbridge Road, Plymouth, Devon, PL6 8LR.

For the purposes of UK GDPR, Kick Digital Ltd is the data controller for personal data collected through this website. You can reach us at [email protected] or on 01752 710404.

What we collect

We collect personal data in two situations:

1. When you contact us

If you submit the demo request form, you give us your name, email address, company type, and message. Phone number and number of employees are optional. If you tick the newsletter box, we record that consent against your email address.

2. Automatically, when you visit the site

Our hosting provider logs standard request data — IP address, user-agent, pages requested, timestamps — for security and diagnostic purposes. This data is retained for a short period and is not used to build visitor profiles.

We run a single, privacy-respecting analytics tool — Umami, self-hosted by our parent company Kick Digital on analytics.kickdigital.dev. Umami does not use cookies, does not store IP addresses, and does not track visitors across sites. It gives us aggregate counts (page views, referrers, approximate country, device type) so we can understand which pages are useful.

We do not run advertising pixels, session recorders, or cross-site trackers on this site.

How we use your data and our legal basis

  • To respond to your enquiry — legal basis: legitimate interests (responding to a prospect who has contacted us), or where appropriate, steps taken at your request prior to entering a contract.
  • To send you the newsletter, if you opted in — legal basis: your consent. You can withdraw consent at any time by using the unsubscribe link or emailing us.
  • To keep the site secure and working (logs, anti-bot checks) — legal basis: legitimate interests in operating and protecting our infrastructure.

How long we keep it

  • Enquiry emails: retained in our mailbox for as long as needed to serve you, and then for up to 24 months afterwards for business record-keeping, unless you ask us to delete sooner.
  • Newsletter subscriptions: until you unsubscribe.
  • Server and security logs: up to 30 days in the ordinary course of business.

Who we share it with

We do not sell your data. We share it only with service providers that help us run the site and respond to you:

  • Netlify — hosts the website and processes request logs. Netlify is based in the United States.
  • Cloudflare — provides the Turnstile anti-bot challenge on our contact form. Turnstile is designed to work without setting tracking cookies.
  • Umami (self-hosted by Kick Digital) — provides cookieless, aggregate analytics. Data stays on infrastructure operated by our parent company and is not shared with any third-party analytics vendor.
  • Our email provider — delivers enquiry emails to our [email protected] inbox.

Where any of these providers process personal data outside the UK, they do so under appropriate safeguards (such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or an adequacy decision).

Cookies

This site does not set analytics, advertising, or tracking cookies. Our analytics tool (Umami) is cookieless by design. Because of that, we do not display a cookie consent banner — there is nothing non-essential to consent to.

If we add cookies or tracking in the future that require consent under the Privacy and Electronic Communications Regulations (PECR), we will ask for your consent before setting them and update this policy.

Your rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your data, where we no longer need it.
  • Object to, or ask us to restrict, certain processing.
  • Withdraw consent (for newsletter emails) at any time.
  • Receive your data in a portable format.

To exercise any of these rights, email [email protected]. We will respond within one month.

Making a complaint

We would rather hear from you first so we can put things right, but you have the right to complain to the UK Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or on 0303 123 1113.

Changes to this policy

If we make material changes, we will update the "Last updated" date at the top of this page. For anything more significant, we will let subscribers know by email.